Before you say “Yes” – Compatibility with the Hiring Manager

In this day in age, there’s so much competition in the workforce that sometimes you’re just happy to get a callback. You chat it up with the recruiter and the phone screen goes off without a hitch, the next thing you know they’re scheduling your next round of interviews. You’re excited and nervous but prepared to take this next step. You walk into your interview to a panel of people, everyone is asking questions and you are nailing them; growing even more confident. This job is yours! They ask if you have any questions, and you rattle off a couple of rehearsed items before bidding your farewell. You send a thank you email and the next day – BAM – you get an offer letter and you accept! Sounds pretty awesome, right?

So tell me, who will you be working for? What’s their management style? Does it sync with yours?

Marcel Schwantes, a speaker, leadership coach, advisor, and syndicated columnist, wrote a story for Inc.com titled, Why Do People Quit Their Jobs, Exactly? Here’s the Entire Reason, Summed Up in 1 Sentence, and in it, he refers to a study conducted by Gallup that surveyed 7,272 U.S. adults about reasons for leaving a company and 50% stated: “to get away from their manager to improve their overall life at some point in their career.”

This reason is real. Every time I’ve thought about leaving a company that I’ve worked for, it was because of the management style of a boss or boss of a boss. Just listen to the water cooler conversations, they are riddled with people complaining about the micro management, the “laissez faire” attitude or the down right nastiness of their boss.

Here are some things that you can do prior to taking the job, that can help you assess compatibility between you and your potential manager.

1. Know what you need from your manager in order to be successful. It was through having a bad manager that I became aware of what I needed from my manager in order to be successful early in my career: protect my scope, run my cover, and give me the runway to do my job. In summary, don’t allow everyone to task me with any and everything, have my back by being my ally, don’t micro-manage me.

Maybe you need someone with a true “open door policy” or a person who takes the time to walk through a situation with you. Maybe you need a person who is loyal and defends the decisions of their people. Like any relationship, you have to first understand what are the key enablers and destabilizers to your success. Being micro managed or talked down to, could be destabilizing traits that can be demotivating to you as an employee. Think about your supervisors or maybe a matrixed manager, the good and the bad, and hone in on the elements that motivated and demotivated you. You have to know your hard limits before you interview for your next position.

2. Speak to the hiring manager prior to accepting the position. This should be a no brainer but never accept a position without first having a conversation with the person you’ll be working for. Maybe they are on vacation or out sick – wait for them to come back into the office before making your decision. You should be able to ask questions and gain an understanding of high-level expectations in their words. If the company is willing to hire you without input from the hiring manager, then that says a lot about the organization and its culture.

3. Ask tactful questions. I once interviewed a person who made me feel like I was the one being assessed for fit and guess what? I hired them. Their approach was tactful, sincere, and purposeful. Sure, I answered their questions but through the exchange, I was also able to analyze their approach, ask counter questions and gain insight. If the hiring manager is offended by questions related to their management style, then that should definitely send off some red flags.

4. Go with your gut. I know. I know. It’s cliche’ but it’s real. Short and to the point – If something doesn’t seem right, if you’re not getting a good vibe, then move on. It could be your dream job but with the wrong manager can turn into your worst nightmare.

Keep in mind, that even if you come across a good manager, it doesn’t mean that they are a good manager for you. Know what you need in a manager first, and then assess the manager against those needs. This is the best way to measure the future compatibility between you and your potential boss!

XOXO

Managing through layoffs

As a people manager, I understood the fundamental principle that I was no longer an independent contributor.  I had a team that I was responsible for, who looked to me for guidance. So when my company went through a steady stream of layLayoff Image 2off’s, I remember thinking about my team and how best I would handle their concerns. Regardless of whether your direct reports are directly impacted, meaning that they will be laid off or indirectly impacted, being that someone they know or work with will be laid off – as a manager, it is your job to manage the situation.

Inevitably, if you’ve established trust amongst your team,  your people will come to you asking, “What’s going on?”, “Am I safe from layoff?”, “What’s going to happen to our team?” How you choose to answer these questions will set the stage for the type of manager that you want to be.

1. Be Honest.

Sitting in a conference room with 11 eyeballs and a few more sets of ears on the phone waiting for me to answer the outstanding question, tested me in my role as a people manager. “Are there layoffs happening and if so, when?” I knew by the way that the question was asked that they anticipated a lie to tumble into the dense air.

The quickest way to lose respect from your people is to lie to them. At the end of the day, people are feeding their carnal concern of whether they will be able to survive and provide. Lying only prolongs the inevitable and provides another reason for your talent to look for other roles.

At the time, I received permission to confirm that the layoffs were indeed taking place but was told that the date was not to be communicated. When I was asked the question, I confirmed what my team already knew, that layoffs were indeed happening. Regarding the date, I informed them that although I knew the date, I was unable to tell them. I apologized for not being able to give any more information but when I could, I would share. Although they wanted a date, they respected my honesty as their manager.

2. Treat them like adults.

For weeks prior to my potential layoff, I was concerned about whether I would be laid off. The same questions that plagued my direct reports, plagued me when they I faced this dilemma. I wanted to know as much information as possible so that I could prepare for the worst. I was told absolutely nothing however, my workload substantially decreased over time. I went from being overwhelmed to having time to write my blog. I would ask, “Am I being impacted?” and I would get the same response, “No, not at this time.”  I knew they were not being honest and it insulted me.

When you treat your people like adults, they will in return act accordingly. Be as upfront and as honest as possible.  You may not be able to directly tell them that they are impacted but generalize the concern and advise your team to update their resumes. If they need resume assistance, offer to help or point them in the right direction. This prepares all impacted employees, regardless of whether it’s a direct impact or an indirect impact, for whats to come.

If you are able to tell them, do so. Advocate doing so. I had a boss who was laid off and he was told five months in advance of the action. He told me that this was the best thing that could’ve happened to him. He was able to prepare himself and his family for the inevitable, take steps to establish his next career move, and come to peace with his double digit tenure at the company. Instead of being upset with being laid off,  he was thankful and he gave 100% of his effort until his last day.

3. Show empathy.

Take a moment and imagine being in their shoes. Maybe you were on the other side of the table, digesting that there was a chance that you would be laid off. How did you feel? What thoughts ran through your mind? What was the firEmpathy Image 1st thing you wanted to do? If you’ve never been in the situation,  try and read the stories of others before you have the conversation with your direct reports. Imagine not knowing when you will receive another paycheck and the domino effect that that would have in your life.

Showing empathy is something that a lot of people talk about but have a hard time doing. Being able to recognize the feelings of others, communicate understanding and have a genuine concern for them as a human beings can be a bit difficult when you are under a lot of stress as well. Be sure to practice empathy on a daily basis to avoid trying to fake it during the time when you will need to show it the most. You owe it to your team to empathize with the situation.

Before you quit…

You know when it’s time to leave a company. You get that sinking feeling like you’ve overstayed your welcome or that you’re in a bad relationship where neither one of you want to make it work. Every meeting is a waste of time, every email is “WHAT do you want?”, every call is a “Can you call someone else?” – your heart and mind is just no longer in the game. It’s time to move on to greater pastures and explore the open terrain – there are millions of company’s out there looking for a star like you, right? Of course – but before you quit, chuck the deuces and eat your “good luck” cake, think about completing a few of these tasks:

1. Have a job lined up.

Seems like common sense but when your emotions are in high gear- common isn’t so common. Make sure that you’ve spruced up the resume and yes, even the cover letter, sent it off to some potential employers, received a job offer AND accepted the job prior to leaving. The last thing you want to do is walk out of one stress pit and into another.

2. Have a plan.

Maybe another job isn’t for you. You’ve saved up enough money, fell into an inheritance or moved back in with the parentals so that you can meditate with monks until you find your calling. So what? As long as you have a plan that is sustainable – make it work and stick to it.

3. Exit with grace.

Oh how you’ve dreamt of giving your boss the middle finger or tripping your nosey co worker as they come bouncing down the hallway. I would strongly advise you not to do anything that will disrupt your grace. Don’t burn any bridges and keep your vengeful thoughts to yourself. You never know who you might see or need on your way to the top.

4. Stay in the game.

You’re quitting. You know this and everyone else who knows you know this as well but don’t go out like a quitter. Give your best until your very last day. Make sure that the transitions of your work products are smooth and pleasant. Be present and continue to share your thoughts and ideas. Smile and remain friendly. You never know who is watching you. Be sure to leave a lasting impression even if you have your own selfish reasons for doing so.

5. Show empathy.

If you are quitting because the work environment sucks, then it should be easy to show a little empathy towards the folks that you’re leaving behind. They haven’t figured out their way out yet, they’re probably just as miserable as you are, and could probably use a kind word or 10. Stay humble and show some compassion. Quit dropping hints about you leaving, about how “they” will miss you when you’re gone and blah blah blah. Even if the work environment is great, your work will still need to get done; folks will have to increase their workload and their productivity levels in order to stay ahead and fill in the gaps. Translation: More work for them.

Being able to quit a job is such a glorious feeling. You’re able to leave on your own terms and on your own time. Make the most of it and make sure that when you do decide to quit that your plan is solid, your reputation is in tack, and your network is reliable. You may want to come back one day – you never know. 🙂